Privacy Policy
Privacy Policy (UK GDPR Compliant)
Effective Date: 16th February 2026
Website: https://paradigmmarketing.biz/
Business Name: Perhentian Limited trading as Paradigm Marketing
Data Controller: Paradigm Marketing
Contact Email: info@paradigmmarketing.biz
1. Introduction
Paradigm Marketing (“we,” “us,” or “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Paradigm Marketing acts as the Data Controller for personal data collected through this website.
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
A. Information You Provide
When you:
- Submit a contact form
- Request a consultation
- Subscribe to marketing communications
- Engage our services
We may collect:
- Full name
- Email address
- Telephone number
- Company name
- Billing information (if applicable)
- Project details or other information you voluntarily provide
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time and date of visit
- Referring website
This is collected via cookies and analytics tools.
3. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
| Purpose | Lawful Basis |
|---|---|
| Responding to enquiries | Legitimate Interests |
| Providing contracted services | Contract |
| Sending marketing emails | Consent |
| Improving website performance | Legitimate Interests | Improving website performance | Legitimate Interests |
| Legal compliance | Legal Obligation |
Where we rely on consent, you may withdraw it at any time.
4. How We Use Your Personal Data
We use your personal data to:
- Respond to enquiries and provide services
- Communicate regarding projects or consultations
- Send marketing communications (with consent)
- Improve website performance and user experience
- Comply with legal obligations
We will never sell your personal data.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyse website traffic (e.g., Google Analytics)
- Improve user experience
- Deliver relevant advertising (if applicable)
You can manage cookie preferences through your browser settings or our cookie banner.
Where required, we obtain consent before placing non-essential cookies.
6. Data Sharing
We may share your data with:
- IT and hosting providers
- CRM and email marketing providers
- Analytics providers
- Advertising platforms
- Professional advisers (accountants, solicitors)
- Regulatory or legal authorities where required
All third-party providers are required to process data securely and in accordance with UK GDPR.
7. International Data Transfers
Some of our service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:
- UK International Data Transfer Agreements (IDTAs)
- Adequacy regulations
- Standard Contractual Clauses
8. Data Retention
We retain personal data only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Marketing data is retained until you withdraw consent.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise your rights, contact: info@paradigmmarketing.biz
We will respond within one month as required by law.
10. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO) Website: https://www.ico.org.uk Telephone: 0303 123 1113
We encourage you to contact us first so we can resolve any concerns.
11. Security of Your Data
We implement appropriate technical and organisational security measures to protect your personal data from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
However, no online transmission is completely secure.
12. Children’s Data
Our website and services are not directed at children under 13. We do not knowingly collect personal data from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
14. Contact Details
Perhentian Limited trading as Paradigm Marketing
Registered Office: 70 East Hill, Dartford, Kent, DA1 1RZ
Company number: 04730687
info@paradigmmarketing.biz
01372 879700